Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
Lisa Hahn's Avatar

Can't open any of the books I have purchased

open 0 24 Jun, 2017 11:24 PM by Lisa Hahn
BJ Attwood's Avatar

Price difference at checkout

resolved 0 03 Jun, 2017 09:29 PM by BJ Attwood
Zoltan's Avatar

Cancel all subscriptions

resolved 1 25 May, 2017 02:02 PM by Alex Vasquez
Paul shanklin 's Avatar

Ebooks

resolved 0 25 May, 2017 12:16 AM by Paul shanklin
lisa johnstone's Avatar

How can i download a book onto my Kindle?

resolved 0 24 May, 2017 12:44 PM by lisa johnstone
Raymond Contreras Jr.'s Avatar

Tmobile Tuesdays promo code

resolved 0 24 May, 2017 11:43 AM by Raymond Contreras Jr.
Raymond Contreras Jr.'s Avatar

T-Mobile promo code

resolved 0 24 May, 2017 11:35 AM by Raymond Contreras Jr.
Raymond Contreras Jr.'s Avatar

T-mobile promo code not working

resolved 0 24 May, 2017 05:23 AM by Raymond Contreras Jr.
Luis Piedra's Avatar

Can't seem to open ebook

resolved 3 24 May, 2017 03:07 AM by Alex Vasquez
Cecy LaRubia's Avatar

Codes not working

resolved 1 24 May, 2017 02:50 AM by Alex Vasquez
Paris's Avatar

Tmobile code won't work

resolved 2 24 May, 2017 02:29 AM by Cecy LaRubia
Stephanie Crosby's Avatar

Tmoblie

resolved 2 24 May, 2017 02:03 AM by Alex Vasquez
Esther Green's Avatar

Can not read book

resolved 4 24 May, 2017 02:03 AM by Alex Vasquez
Kim Zielanski's Avatar

Can not read book

resolved 5 24 May, 2017 02:01 AM by Alex Vasquez
Janette Cox's Avatar

Can't read my book!!!

resolved 3 23 May, 2017 02:56 PM by fred
pamerritt's Avatar

Downloads?

resolved 1 22 May, 2017 07:44 PM by Alex Vasquez
Mindy Whisman - ATT's Avatar

I cannot download the free ebook for ATT

resolved 2 15 May, 2017 02:14 PM by WHISMAN, MINDY
Delores's Avatar

Problems with download

resolved 0 15 May, 2017 02:07 AM by Delores
Don's Avatar

can see whole page Chevrons go between chapters

resolved 2 12 May, 2017 03:06 PM by Alex Vasquez
Mary's Avatar

Book not showing up

resolved 1 28 Apr, 2017 04:34 PM by Alex Vasquez
Anna 's Avatar

Can't open the purchased book in the app

resolved 1 25 Apr, 2017 07:17 PM by Alex Vasquez
Sandra's Avatar

Issue w font changes

resolved 5 24 Apr, 2017 05:15 PM by fred
Bert B's Avatar

Can't open purchased book

resolved 1 23 Apr, 2017 12:20 AM by Alex Vasquez
Jenny Z's Avatar

can't open books i have purchased

resolved 3 23 Apr, 2017 12:09 AM by Alex Vasquez
Char Duncan's Avatar

Purchase of The Miniaturist

resolved 0 21 Apr, 2017 04:11 AM by Char Duncan
Allison 's Avatar

Purchased book. But cannot access!

resolved 1 18 Apr, 2017 04:11 PM by fred
Melissa J Lunderby's Avatar

Page Not Found

open 3 13 Apr, 2017 07:34 PM by fred
Sanja's Avatar

Purchased book. But cannot access!

resolved 0 07 Apr, 2017 04:28 PM by Sanja
Vince Ramirez's Avatar

Can not delete an item from my cart before proceding with the sale of a seconc item

resolved 1 04 Apr, 2017 08:57 PM by Alex Vasquez
Shanelle graham's Avatar

Access code

resolved 0 27 Mar, 2017 01:43 PM by Shanelle graham

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