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Unable to redeem code, book randomly selected

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Yoggi

23 Aug, 2016 07:56 PM

I was trying to use a code from t-mobile, as I was reading though the descriptionsame and a book was automatically put in my chosen list. I deleted it ( Book I did not choose) and now I am unable to redeem the code.

1. 1 Posted by Alex Vasquez on 23 Aug, 2016 08:43 PM

   

   Good Afternoon Yooggi,

   Please provide me with the title of the ebook that was added to your shelf and the title of the ebook you wanted to redeem. Once I have this info I'll be able to correct the error.

   Thank you,
   BookShout Support team

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2. Alex Vasquez closed this discussion on 23 Aug, 2016 08:43 PM.

3. Yogi re-opened this discussion on 01 Sep, 2016 05:54 AM

4. 2 Posted by Yogi on 01 Sep, 2016 05:54 AM

   

   Hello Mr Vasquez,

   Thank you for quickly responding

   The title of the ebook I believe was Three wishes by Liane Moriaty, I had
   deleted it before I had considered asking for assistance from the support
   staff. As for the ebook choice you may redeem anyone of the ebooks that are
   in my wish list.

   Thank very much for all you help.

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5. Support Staff 3 Posted by Tiffany on 01 Sep, 2016 11:29 PM

   

   Good Evening Yogi,
   The T-Mobile Promotion allowed you to choose one book from a select List.
   The list of Books Are:
   Beautiful Ruins by Jess Walter
   The Ocean at the End of The Lane by Neil Gaiman
   After Alice by Gregoiry Maguire
   The Bone Labyrinth by James Rollins
   Three Wishes by Liane Moriarty
   All the Single Ladies by Dorothea Benton
   Live By Night by Dennis Lehane
   A Fine Summer's Day by Charles Todd
   A Head Full of Ghosts by Paul Tremblay
   BBQ25 by Adam Perry Lang

   Please tell me which book you would like placed in your account.

   Thanks,
   Bookshout! Support Team

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6. Tiffany closed this discussion on 01 Sep, 2016 11:29 PM.

7. Yogi re-opened this discussion on 04 Sep, 2016 02:52 PM

8. 4 Posted by Yogi on 04 Sep, 2016 02:52 PM

   

   Hello Fred,

   Absolutely a misunderstanding, Thank you.

   After reviewing the list you have sent me, I have chosen
   A head full of ghosts by Paul Tremblay

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9. 5 Posted by Alex Vasquez on 06 Sep, 2016 02:49 PM

   

   Good Morning Yoggi,

   I have added this ebook to your account. Please sign in and confirm that you are now able to read your ebook. If you can please let us know. I also ask that you take time to download our android app. You'll be able to access all your ebook from your device using your same login.

   Thank You,
   BookShout Support team

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10. Alex Vasquez closed this discussion on 06 Sep, 2016 02:49 PM.