Unable to redeem code, book randomly selected

Yoggi's Avatar

Yoggi

23 Aug, 2016 07:56 PM

I was trying to use a code from t-mobile, as I was reading though the descriptionsame and a book was automatically put in my chosen list. I deleted it ( Book I did not choose) and now I am unable to redeem the code.

  1. 1 Posted by Alex Vasquez on 23 Aug, 2016 08:43 PM

    Alex Vasquez's Avatar

    Good Afternoon Yooggi,

    Please provide me with the title of the ebook that was added to your shelf and the title of the ebook you wanted to redeem. Once I have this info I'll be able to correct the error.

    Thank you,
    BookShout Support team

  2. Alex Vasquez closed this discussion on 23 Aug, 2016 08:43 PM.

  3. Yogi re-opened this discussion on 01 Sep, 2016 05:54 AM

  4. 2 Posted by Yogi on 01 Sep, 2016 05:54 AM

    Yogi's Avatar

    Hello Mr Vasquez,

    Thank you for quickly responding

    The title of the ebook I believe was Three wishes by Liane Moriaty, I had
    deleted it before I had considered asking for assistance from the support
    staff. As for the ebook choice you may redeem anyone of the ebooks that are
    in my wish list.

    Thank very much for all you help.

  5. Support Staff 3 Posted by Tiffany on 01 Sep, 2016 11:29 PM

    Tiffany's Avatar

    Good Evening Yogi,
    The T-Mobile Promotion allowed you to choose one book from a select List.
    The list of Books Are:
    Beautiful Ruins by Jess Walter
    The Ocean at the End of The Lane by Neil Gaiman
    After Alice by Gregoiry Maguire
    The Bone Labyrinth by James Rollins
    Three Wishes by Liane Moriarty
    All the Single Ladies by Dorothea Benton
    Live By Night by Dennis Lehane
    A Fine Summer's Day by Charles Todd
    A Head Full of Ghosts by Paul Tremblay
    BBQ25 by Adam Perry Lang

    Please tell me which book you would like placed in your account.

    Thanks,
    Bookshout! Support Team

  6. Tiffany closed this discussion on 01 Sep, 2016 11:29 PM.

  7. Yogi re-opened this discussion on 04 Sep, 2016 02:52 PM

  8. 4 Posted by Yogi on 04 Sep, 2016 02:52 PM

    Yogi's Avatar

    Hello Fred,

    Absolutely a misunderstanding, Thank you.

    After reviewing the list you have sent me, I have chosen
    A head full of ghosts by Paul Tremblay

  9. 5 Posted by Alex Vasquez on 06 Sep, 2016 02:49 PM

    Alex Vasquez's Avatar

    Good Morning Yoggi,

    I have added this ebook to your account. Please sign in and confirm that you are now able to read your ebook. If you can please let us know. I also ask that you take time to download our android app. You'll be able to access all your ebook from your device using your same login.

    Thank You,
    BookShout Support team

  10. Alex Vasquez closed this discussion on 06 Sep, 2016 02:49 PM.

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