Can't read my books

Jaime Remache's Avatar

Jaime Remache

31 Aug, 2016 12:13 AM

It won't upload the books that I have and I lost one book. This is really annoying.

  1. 1 Posted by Alex Vasquez on 31 Aug, 2016 03:47 PM

    Alex Vasquez's Avatar

    Good Morning Ms. Remache,

    I have added the full ebook A Head Full of Ghost back to your account. Please try signing out then back in before opening your ebooks. If you are still unable to open the ebooks "A Head Full of Ghost" or "Claudia's Cocina" please let me know the following.
    - Are you using the website or app? - If website please provide me with the browser and version of the browser. - If the app please provide me with the device and operating system version ran on the device. - Also if you can provide a screenshot of the error you receive would help in the investigation.

    Thank You,
    BookShout Support team

  2. Alex Vasquez closed this discussion on 31 Aug, 2016 03:47 PM.

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