site issues

rusczyk's Avatar

rusczyk

07 Nov, 2016 09:11 PM

Hi, I started a new book and when I hit the arrow to go to the next page, it jumps to the next chapter, again and again? What is going on???????????????? Very frustrating to say the least.

  1. 1 Posted by Alex Vasquez on 07 Nov, 2016 10:27 PM

    Alex Vasquez's Avatar

    Good Afternoon ms. Rusczyk,

    I do apologize for the error you have encountered. We have just released a new web and FireFox browsers are not displaying the books properly. Our team is investigating the issue, however until it's been resolved please use Google Chrome. This browser will allow you to page through the entire ebook without issues.

    Thank you,
    BookShout Support Team

  2. Alex Vasquez closed this discussion on 07 Nov, 2016 10:27 PM.

  3. rusczyk re-opened this discussion on 08 Nov, 2016 01:02 PM

  4. 2 Posted by rusczyk on 08 Nov, 2016 01:02 PM

    rusczyk's Avatar

    Thanks Alex, appreciate it very much.

  5. 3 Posted by Alex Vasquez on 08 Nov, 2016 03:29 PM

    Alex Vasquez's Avatar

    Good Morning ms. Rusczyk,

    You're very welcome. If you need anything else please feel free to contact us.

    Thank you,
    BookShout Support Team

  6. Alex Vasquez closed this discussion on 08 Nov, 2016 03:29 PM.

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