Can't see pages

Cheryl's Avatar

Cheryl

12 Jan, 2017 04:21 AM

I can see the cover (first counsel) but no pages on my iPhone 6s phone on app and browser

  1. Support Staff 1 Posted by Alex Vasquez on 12 Jan, 2017 02:06 PM

    Alex Vasquez's Avatar

    Good Morning Ms. Cheryl,

    I have tried opening the ebook using the BookShout app on my iPhone 6+ and was able to read through the first chapter. Please try signing out of the app then back in. Once you have signed in tap on the cover to open the book. If the ebook does not open please provide me with a screen shot of the page you are on when opening the book.

    Thank You

  2. Alex Vasquez closed this discussion on 12 Jan, 2017 02:06 PM.

  3. c faulkner re-opened this discussion on 12 Jan, 2017 03:27 PM

  4. 2 Posted by c faulkner on 12 Jan, 2017 03:27 PM

    c faulkner's Avatar

    Hi Alex
    I opened the app just now and clicked on the book and ...today its
    visible...thanks

  5. Support Staff 3 Posted by Alex Vasquez on 12 Jan, 2017 03:51 PM

    Alex Vasquez's Avatar

    Good Morning Ms. Cheryl,

    That's great news. If you need anything else please feel free to contact me.

    Alex

  6. Alex Vasquez closed this discussion on 12 Jan, 2017 03:51 PM.

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