cant log in

Ronzo's Avatar

Ronzo

28 Feb, 2017 10:32 PM

Won't allow me to log in and get to place after connection to facebook

  1. 1 Posted by Alex Vasquez on 01 Mar, 2017 01:01 AM

    Alex Vasquez's Avatar

    Good Evening Ronzo,

    I am sorry for the error you encountered. There was some issues with Amazon servers at the time which was causing error across the net. Please try now and you should be able to connect with facebook and create your BookShout account.

    Thank you

  2. Alex Vasquez closed this discussion on 01 Mar, 2017 01:01 AM.

  3. ronzo55th re-opened this discussion on 01 Mar, 2017 01:44 AM

  4. 2 Posted by ronzo55th on 01 Mar, 2017 01:44 AM

    ronzo55th's Avatar

    Just now... :-(

    Sent from my HTC on T-Mobile 4G LTE

    ----- Reply message -----

  5. 3 Posted by Alex Vasquez on 01 Mar, 2017 02:40 AM

    Alex Vasquez's Avatar

    Good Evening Ronzo,

    Can you please clear your cache and cookies for the browser? Once you have done this please go to bookshout.com/signin and try sign in once more. If you are still having the same error please provide me with the browser and version you are using.

    Thank you

  6. Alex Vasquez closed this discussion on 01 Mar, 2017 02:40 AM.

  7. ronzo55th re-opened this discussion on 01 Mar, 2017 03:04 AM

  8. 4 Posted by ronzo55th on 01 Mar, 2017 03:04 AM

    ronzo55th's Avatar

    Same thing.... sorry

    Sent from my HTC on T-Mobile 4G LTE

    ----- Reply message -----

  9. 5 Posted by Alex Vasquez on 01 Mar, 2017 03:14 AM

    Alex Vasquez's Avatar

    Good Evening Ronzo,

    Can you please try signing in on a pc or mac? Or if you have a different browser on your android device device please try that browser. In addition since you are on an android device you can download the BookShout app and sign in using the app then redeem from the app menu. Please let me know if one of these options helps.

    thank you

  10. Alex Vasquez closed this discussion on 01 Mar, 2017 03:14 AM.

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