Book won't open

Daniel Valentin's Avatar

Daniel Valentin

03 Mar, 2017 02:50 PM

Trying to start my read but book won't open?

  1. 1 Posted by Alex Vasquez on 03 Mar, 2017 05:11 PM

    Alex Vasquez's Avatar

    We are sorry you encountered this error. In order to get your ebook to open please archive your book by sending it back to the cloud. Once you do this download the book once more and it should open.

    To send a book to the cloud please do the following.

    • Signing BookShout
    • From the Your Bookshelf tap on view all.
    • Once on the view all page tap on the book cell.
    • You will then view options for the book.
    • To send the book to the cloud tap on the Cloud with an arrow icon that says remove.

    This will send the book to the cloud allowing you to redownload it. Please let me know if you need anything else.

    Thank You

  2. Alex Vasquez closed this discussion on 03 Mar, 2017 05:11 PM.

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