can't continue book i purchased

karen schwartz's Avatar

karen schwartz

10 Mar, 2017 07:42 PM

I am reading I heart Paris and it all of a sudden stopped can't get past chapter 12 and when I try to reset my password it keeps telling me it is invalid

  1. Support Staff 1 Posted by Alex Vasquez on 10 Mar, 2017 08:30 PM

    Alex Vasquez's Avatar

    Good Afternoon Ms. Schwartz,

    When the ebook opens in the app can you please try tapping on the reader menu icon located in the upper right hand corner. From here please tray jumping to the last chapter you read and try paging to the right. This should allow you to start reading once again. If you are unable to sign in please let me know and I will issue you a new password.

    Thank You

  2. Alex Vasquez closed this discussion on 10 Mar, 2017 08:30 PM.

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