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Melissa J Lunderby's Avatar

Melissa J Lunderby

13 Apr, 2017 03:08 PM

So I did a survey for Harper Collins and was supposed to get a free ebook of my choice from it. When I click and enter the code I get an internal server error. One of the books optioned was Before I Fall, which is the one I want to get.

  1. 1 Posted by Elsa on 13 Apr, 2017 05:56 PM

    Elsa's Avatar

    The exact same thing happened to me but I wanted a copy of The Thousandth Floor

  2. Support Staff 2 Posted by fred on 13 Apr, 2017 07:07 PM

    fred's Avatar

    Good Afternoon,
    We have been made aware of the problem and are working on a fix. I will send an update when this has been corrected so you can try again.
    Sorry for the inconvenience,
    BookShout Support Team

  3. fred closed this discussion on 13 Apr, 2017 07:07 PM.

  4. fred re-opened this discussion on 13 Apr, 2017 07:34 PM

  5. Support Staff 3 Posted by fred on 13 Apr, 2017 07:34 PM

    fred's Avatar

    Good Afternoon,
    The problem has been fixed. Can you please try to redeem your codes again?

    Thanks,
    BookShout! Support Team

  6. Alex Vasquez closed this discussion on 22 Nov, 2017 02:07 AM.

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