can't open books i have purchased

Jenny Z's Avatar

Jenny Z

22 Apr, 2017 06:23 PM

This comment was split from the discussion: can't open books i have purchased

Unfriendly app. Just downloaded two books to iPad and can't open them???

  1. Support Staff 1 Posted by Alex Vasquez on 22 Apr, 2017 06:38 PM

    Alex Vasquez's Avatar

    Good Afternoon Ms. Jenny Z

    I am sorry for the error you encountered. I have reset the book on your shelf. Please try opening the ebook once more. If you are still unable to open the ebook please let me know.

    Thank You

  2. Alex Vasquez closed this discussion on 22 Apr, 2017 06:38 PM.

  3. jenny zerfoss re-opened this discussion on 22 Apr, 2017 11:17 PM

  4. 2 Posted by jenny zerfoss on 22 Apr, 2017 11:17 PM

    jenny zerfoss's Avatar

    Seems ok now. Thank you.

    Jenny Z

    On Apr 22, 2017, at 8:38 AM, Alex Vasquez <[email blocked]<mailto:[email blocked]>> wrote:

  5. Support Staff 3 Posted by Alex Vasquez on 23 Apr, 2017 12:09 AM

    Alex Vasquez's Avatar

    Good Afternoon Ms. Jenny Z,

    I'm glad I could be of service. If you need anything else please feel free to contact me.

    Thank You

  6. Alex Vasquez closed this discussion on 23 Apr, 2017 12:09 AM.

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