pamerritt's Avatar


22 May, 2017 07:15 PM

I have four books on my bookshelf and I am unable to open and read any of them. One I purchased and three are free ebooks. Am I doing something wrong?

  1. Support Staff 1 Posted by Alex Vasquez on 22 May, 2017 07:44 PM

    Alex Vasquez's Avatar

    Good Afternoon Ms. Merritt,

    I am sorry you encountered this error. I have reset your ebook on your bookshelf and you will be able to open your ebook. Please sign out then back in to ensure the ebooks are updated. If you are still unable to open your ebooks please let me know.

    Thank you

  2. Alex Vasquez closed this discussion on 22 May, 2017 07:44 PM.

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