Can't seem to open ebook

Luis Piedra's Avatar

Luis Piedra

24 May, 2017 02:42 AM

Just started an account and downloaded a book with the T-Mobile code. Problem now is that I can't seem to get the Ebook to open so I can start reading. Any suggestions on how I can fix this issue?

  1. Support Staff 1 Posted by Alex Vasquez on 24 May, 2017 02:48 AM

    Alex Vasquez's Avatar

    Good Evening Mr. Piedra,

    I have reset the ebook on your account. Please make sure you sign out then back in to ensure the ebook is updated. If you are still unable to open the ebook please let me know.

    Thank You

  2. Alex Vasquez closed this discussion on 24 May, 2017 02:48 AM.

  3. frosty019 re-opened this discussion on 24 May, 2017 03:02 AM

  4. 2 Posted by frosty019 on 24 May, 2017 03:02 AM

    frosty019's Avatar

    It's working now! Thank you for your help!!

    Sent from my iPhone

  5. Support Staff 3 Posted by Alex Vasquez on 24 May, 2017 03:07 AM

    Alex Vasquez's Avatar

    Good Evening Mr. Piedra,

    You're very welcome. Please contact us if you have any questions.

    Thank You

  6. Alex Vasquez closed this discussion on 24 May, 2017 03:07 AM.

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