Book won't load

inv-mgmt's Avatar

inv-mgmt

01 Aug, 2017 10:29 AM

I bought a book but can't load it. It shows as a book on my device but when I click on it I only get the loading icon.
I already logged out and back in. Removed the book from device and reinstalled. Still nothing.
Help!

  1. Support Staff 1 Posted by Alex Vasquez on 01 Aug, 2017 01:21 PM

    Alex Vasquez's Avatar

    Good Morning Mr. Walters,

    I am sorry you encountered this error. I have informed our team that the ebook is not opening on the devices using the app. Until we have a fix I have confirmed that the ebook can be opened on the web by going to bookshout.com. If you are on a device you can also use the mobile chrome web browser to read the ebook. Once we have a fix we will release an updated app.

    Thank You

  2. Alex Vasquez closed this discussion on 01 Aug, 2017 01:21 PM.

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