login, payment options

Kent Boston's Avatar

Kent Boston

03 Sep, 2017 03:37 PM

Hi this is my 3rd try to get a response. I was trying to buy a book but my credit card info has changed. I cant find where to update, please help. Also if I click on a link i get taken to my home page, but when I try to log in I'm not allowed to

  1. 1 Posted by Kent Boston on 03 Sep, 2017 03:39 PM

    Kent Boston's Avatar

    it says cannot log in as [email blocked]. also i need help with payment options

  2. 2 Posted by cthy on 03 Sep, 2017 10:47 PM

    cthy's Avatar

    I have made seven attempts to get help in changing payment options with no way to receive any support from an agent. Asking for support only take me back to support home page. No help from frequent Q & A list.

  3. 3 Posted by Alex Vasquez on 04 Sep, 2017 07:42 PM

    Alex Vasquez's Avatar

    Good Afternoon Mr. Boston,

    I have removed the old card from your account. The next time you go to make a purchase you will be requested to enter a new card. At this point the card will be saved for future purchases. If you are unable to complete your purchase please let me know.

    Thank you

  4. Alex Vasquez closed this discussion on 04 Sep, 2017 07:42 PM.

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