blank page

Teresa Neufeld's Avatar

Teresa Neufeld

09 Oct, 2017 07:14 PM

This comment was split from the discussion: blank page

Blank page when I open books

  1. Support Staff 1 Posted by fred on 09 Oct, 2017 07:18 PM

    fred's Avatar

    Afternoon Ms. Neufield,
    I responded to an email you sent on October 5th. Asking for more information.
    Can you please answer the following questions?:
    What device are you using to read the books?
    What is the OS and version on the device?
    Are you using the web browser of the app?
    IF web browser please tell me type and version number
    Thanks,
    BookShout Support Team

  2. fred closed this discussion on 09 Oct, 2017 07:18 PM.

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