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scookphoto's Avatar

scookphoto

27 Dec, 2017 03:16 PM

Sirs: I had an account, I think years ago. My email address was [email blocked] and received emails from you and got books. Now when I go to bookshout on my ipad I'm not able to see anything. It just wanted me to sign in and says no account. I had about 40 or so books. Help.

Thanks, Steven

  1. Support Staff 1 Posted by Alex Vasquez on 27 Dec, 2017 03:54 PM

    Alex Vasquez's Avatar

    Good Morning Mr. Cook,

    Upon review I was unable to find an account under the email address you provided. However in viewing the screenshot you gave me I noticed the email was going to [email blocked]. When I searched for this email address I was able to find your account. Please sign in with this email address and your password. If you do not remember your password please click on forgot password so a new one can be sent to you. If you need anything else please feel free to contact me.

    Thank You

  2. Alex Vasquez closed this discussion on 27 Dec, 2017 03:54 PM.

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