Can't read books on any platform

Matt's Avatar

Matt

17 Mar, 2016 10:11 PM

I'm unable to read my book on any platform -- tablet app and browser, laptop browser on network 1 or desktop on network 2. Is there a problem with the site?

I was getting "Bad Gateway" errors on my laptop, but don't get them on my desktop (they are on two completely separate networks - one at work and the other at home). On my tablet (Android), I get the bad gateway error as well (on my home network) and when attempting to open the app, I get the "Bookshout failed to open."

Anyone else having issues accessing their content today?

  1. Support Staff 1 Posted by Tiffany on 17 Mar, 2016 10:54 PM

    Tiffany's Avatar

    Good Afternoon Matt,
    We are experiencing some technical issues with our servers. We are working as fast as we can to rectify the situation. Thank you for your patience in Advance.

    Bookshout! Support Team

  2. Tiffany closed this discussion on 17 Mar, 2016 10:54 PM.

Comments are currently closed for this discussion. You can start a new one.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac