Book can't Open

Donveta's Avatar

Donveta

15 Apr, 2016 01:05 AM

Getting a message that the EBook I purchased can't open. I have uninstalled app and reinstalled. No change.. Pink Method

  1. 1 Posted by Alex Vasquez on 16 Apr, 2016 12:30 PM

    Alex Vasquez's Avatar

    Good morning Ms. Donveta,

    I am sorry you encountered this error. We are working on the error and should have it fixed soon. Once we do I will email you asap.

    Thank you,
    BookShout Support Team

  2. Alex Vasquez closed this discussion on 16 Apr, 2016 12:30 PM.

  3. Alex Vasquez re-opened this discussion on 18 Apr, 2016 02:36 PM

  4. 2 Posted by Alex Vasquez on 18 Apr, 2016 02:36 PM

    Alex Vasquez's Avatar

    Good morning Ms. Donveta,

    The ebook is not able to be opened. Please go to bookshout.com and log into your account. Once you have signed in you will be able to open your ebook. If you have any problems please let me know.

    Thank you,
    BookShout Support Team

  5. Alex Vasquez closed this discussion on 22 Nov, 2017 02:07 AM.

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