unable to open ebook

Arulprakasam Sundhar's Avatar

Arulprakasam Sundhar

27 Apr, 2016 01:34 PM

Unable to open ebook

  1. 1 Posted by Arulprakasam Su... on 27 Apr, 2016 01:37 PM

    Arulprakasam Sundhar's Avatar

    tried clicking the link on my iPhone and the file mraid.js opened in documents app as junk characters

  2. Support Staff 2 Posted by Tiffany on 27 Apr, 2016 03:14 PM

    Tiffany's Avatar

    Hello Arulprakasam,
    I would be happy to help you with your issue. I have looked in your account and do not see any books. Can you provide me with the following information?
    What is the name of the name of the book you purchased?
    What is the date it was purchases?
    What is the confirmation number?
    BookShout! Support Team

  3. Tiffany closed this discussion on 27 Apr, 2016 03:14 PM.

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